Epub⋙: Sales Management: Building Customer Relationships and Partnerships by Joe F. Hair, Rolph E. Anderson, Rajiv Mehta, Barry J. Babin

Sales Management: Building Customer Relationships and Partnerships by Joe F. Hair, Rolph E. Anderson, Rajiv Mehta, Barry J. Babin

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Sales Management: Building Customer Relationships and Partnerships is designed to cover all of the basic topics in sales management while emphasizing customer loyalty, customer relationship management, and the effects of technology on the sales function. Because of advances in telecommunications technology, the traditional role of sales managers is evolving toward managing sales people across multiple channels that contact and service customers through a variety of methods. The text reflects current trends and is designed to prepare students for the additional management responsibilities they are likely to encounter in the real world.

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Epub⋙: How to Stubbornly Refuse to Make Yourself Miserable About Anything--Yes, Anything! by Albert Ellis

How to Stubbornly Refuse to Make Yourself Miserable About Anything--Yes, Anything! by Albert Ellis

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Epub⋙: Humble Consulting: How to Provide Real Help Faster by Edgar H. Schein

Humble Consulting: How to Provide Real Help Faster by Edgar H. Schein

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Consulting in Complex and Changing Times

Organizations face challenges today that are too messy and complicated for consultants to simply play doctor: run a few tests, offer a neat diagnosis of the “problem,” and recommend a solution. Edgar Schein argues that consultants have to jettison the old idea of professional distance and work with their clients in a more personal way, emphasizing authentic openness, curiosity, and humility. Schein draws deeply on his own decades of experience, offering over two dozen case studies that illuminate each stage of this humble consulting process. Just as he did with Process Consultation nearly fifty years ago, Schein has once again revolutionized the field, enabling consultants to be more genuinely helpful and vastly more effective.


From reader reviews:

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Epub⋙: Higurashi When They Cry: Cotton Drifting Arc, Vol. 2 (v. 4) by Ryukishi07

Higurashi When They Cry: Cotton Drifting Arc, Vol. 2 (v. 4) by Ryukishi07

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Twins Shion and Mion have Keiichi seeing double. But as he grows closer to Shion, their flirty friendship has Mion seeing red. When Shion and Keiichi trespass on sacred ground the night of the Cotton Drifting, a string of gruesome murders and disappearances follow. Are the legends of Oyashiro-sama's curse true? Is there a demon in Hinamizawa?



From reader reviews:

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Epub⋙: Squamish Select: The Best Routes in Canada's Top Climbing Destination by Bourdon, Marc (2012) Paperback by Marc Bourdon

Squamish Select: The Best Routes in Canada's Top Climbing Destination by Bourdon, Marc (2012) Paperback by Marc Bourdon

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Epub⋙: Writing Logically Thinking Critically, Books a la Carte Plus MyWritingLab -- Access Card Package (8th Edition) by Sheila Cooper, Rosemary Patton

Writing Logically Thinking Critically, Books a la Carte Plus MyWritingLab -- Access Card Package (8th Edition) by Sheila Cooper, Rosemary Patton

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Epub⋙: Brannigan's Building Construction for Fire Service (4th, 08) by Brannigan, Francis L - Corbett, Glenn P [Hardcover (2009)] by Branigan

Brannigan's Building Construction for Fire Service (4th, 08) by Brannigan, Francis L - Corbett, Glenn P [Hardcover (2009)] by Branigan

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Brannigan's Building Construction for Fire Service (4th, 08) by Brannigan, Francis L - Corbett, Glenn P [Hardcover (2009)]

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